Talking Business Cloud,
Voice, Video, Chat & Text.
Pacific Bell Business Communication Platform is designed for Small/Midsize Businesses to Enterprise Contact Centers. Our platform is tailored to meet the diverse needs of businesses, providing feature-rich solutions that include Analytics and CRM integrations.
Pacific Bell Business services provide our customers with a secure, and scalable cloud environment to help build customer-oriented communication.
Improve agent efficiency, settle issues faster, and get more visibility on arising issues with our Contact Center platform. We reimagined the agent experience to give your customers a seamless experience.
Our Speach Analytics add-on is simple to use, customizable and integrates with automated workflows. Customer interactions are automatically transcribed providing you with an easy-to-use speech analytics solution with ready-to-use reports. Conversation insights provide you with information on keyword searches and topic trends.
Industry Experience
on this platform
Uptime
to Enterprise Contact Center
Our cloud communication platform consolidates all the call center activities. Give your managers and team leaders complete visibility of the call center operations.
Our cloud-based communication services give your team the collaboration tools they need to stay in touch from every location. Connect your external and internal teams instantly with our business chats.
Implement cloud-based video meetings at reduced cost and increased efficiency. Enjoy high-quality videos and audio in your meetings.
Improve scalability, reduced costs, and enhance customer experience with VoIP business phones. Invest in cloud-based communication services with smarter phones that make it easy to interact with customers, and employees.
Our cloud networks have network security and encrypted servers to keep your conversations and data safe. The layers of encryption such as two-factor authentication and digital identifications increases the security of our cloud services.
Our cloud technology will Improve your customer expectation and service. The cloud communication platform enables you to provide high services and makes connectivity failsafe.
With our cloud-based communication services, you can leverage the potential AI (artificial intelligence). Give your customer quick responses and resolutions to their issue using intelligent systems.
Stay in touch with customers across multiple channels. Pacific Bell cloud solutions make it possible to integrate multiple channels and can be accessed from different devices.
Reduce business downtime and scale your processes as needs arise. Our cloud communication will ensure seamless business operation during peak hours.
Now you can seamlessly connect business and CRM apps with contact centers, business phones, chats, & video meetings. Our integrated system helps boost your productivity while you focus on enhancing your business.
Pacific Bell Business Voice for Microsoft enhances connectivity as it offers a diverse plethora of calling options in different countries across the globe. In addition, our Microsoft-certified contact center for Teams connects agents & the team in a hassle-free manner.
$300/year Starting at $24.5 /month
We have a plan for everyone with every budget. We will customize the services to your requirements.
Our Features
Our Features
Our Features
We have a plan for everyone with every budget. We will customize the services to your requirements.
Guaranteed 25% to 40% Savings from Current Bill
| Essential1 Year | Essential2 Years | Essential3 Years | |
|---|---|---|---|
| 1-4 | $287.40 | $287.40 | $287.40 |
| 5-19 | $263.40 | $263.40 | $263.40 |
| 20-99 | $227.40 | $227.40 | $227.40 |
| 100+ | $215.40 | $215.40 | $215.40 |
| EssentialMTM | Essential1 Year | Essential2 Years | Essential3 Years | |
|---|---|---|---|---|
| 1-4 | $30.95 | $28.95 | $26.95 | $25.95 |
| 5-19 | $29.95 | $27.95 | $25.95 | $23.95 |
| 20-99 | $25.95 | $23.95 | $21.95 | $29.95 |
| 100+ | $24.95 | $22.95 | $20.95 | $18.95 |
| Professional1 Year | Professional2 Years | Professional3 Years | |
|---|---|---|---|
| 1-4 | $335.40 | $335.40 | $335.40 |
| 5-19 | $311.40 | $311.40 | $311.40 |
| 20-99 | $275.40 | $275.40 | $275.40 |
| 100+ | $263.40 | $263.40 | $263.40 |
| ProfessionalMTM | Professional1 Year | Professional2 Years | Professional3 Years | |
|---|---|---|---|---|
| 1-4 | $35.95 | $33.95 | $31.95 | $29.95 |
| 5-19 | $33.95 | $31.95 | $29.95 | $27.95 |
| 20-99 | $30.95 | $28.95 | $26.95 | $24.95 |
| 100+ | $29.95 | $27.95 | $25.95 | $23.95 |
Everything in Essential, PLUS:
| Enterprise1 Year | Enterprise2 Years | Enterprise3 Years | |
|---|---|---|---|
| 1-4 | $455.40 | $455.40 | $455.40 |
| 5-19 | $431.40 | $431.40 | $431.40 |
| 20-99 | $395.40 | $395.40 | $395.40 |
| 100+ | $383.40 | $383.40 | $383.40 |
| EnterpriseMTM | Enterprise1 Year | Enterprise2 Years | Enterprise3 Years | |
|---|---|---|---|---|
| 1-4 | $45.95 | $43.95 | $41.95 | $39.95 |
| 5-19 | $43.95 | $41.95 | $39.95 | $37.95 |
| 20-99 | $40.95 | $38.95 | $36.95 | $34.95 |
| 100+ | $39.95 | $37.95 | $35.95 | $33.95 |
Everything in Professional, PLUS:
Everything in Enterprise, PLUS:
